Privacy Policy
December 6th, 2024
Welcome to Santa AI – Chat with Santa
Chat with Santa is an AI-powered chatbot designed to help children (and adults!) write the perfect, personalized letter to Santa Claus.
BRIO’s Chat with Santa AI app (the “App”) is powered by a Microsoft Azure-hosted GPT-4o language model backed by Azure Open AI-Service. The Azure OpenAI Service is operated by Microsoft as an Azure service; Microsoft hosts the OpenAI models in Microsoft's Azure environment and the Service does NOT interact with any services operated by OpenAI (e.g. ChatGPT, or the OpenAI API). The App relies on Azure’s cloud infrastructure for privacy controls and secure data processing, handling and storage.
Here at BRIO we are committed to protecting and respecting your privacy. We take your privacy seriously and will use your personal information to provide the App features only after obtaining your consent to the collection and processing of your personal data on the terms specified below.
This Privacy Policy explains when, where, how and why we collect personal information about you, how we use the information, the conditions under which we may disclose it to others, your rights in respect of your personal information, as well as how we keep it secure.
Information We Collect
We collect from you the following data:
- Information you provide us directly. When you use our App, we collect the information that you provide us directly:
- Usage data.When you use our App, we may collect information about your activity. We also may collect IP-addresses, the source of the traffic, information regarding the device and operation system, information about your wireless and mobile network connections, unique device identifiers, browser type, language, battery level, and time zone.
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Cookies and similar technologies. Like most online services and mobile applications, we may use cookies — tiny pieces of code that remain in your device after you have visited any websites and online services. When you use that website or application for the next time, these pieces enable their owners to provide you with information customized for your needs.
We use cookies for authentication purpose only. When you access the App, Santa AI – Chat with Santa uses session cookies, meaning that if you close the App, cookies expire and no longer have any effect. You shall specifically agree to our use of cookies when you use our App by clicking the respective button in the notification.
Please note that you may block, delete, or disable saving cookies on your device. You can turn the cookies off by choosing the appropriate settings of your browser. The following links might be useful for you to choose the best option of your browser:
How We Use Information
Santa AI – Chat with Santa
We may use certain information to: provide, improve, test, and monitor the effectiveness of our App; perform troubleshooting, diagnose or fix technology problems; enhance the safety and security features of the apps; monitor and analyze trends and usage; develop and test new features; or use the information we’ve collected from cookies and similar technologies to enhance our App and your experience with it.
Uploaded Content
Santa AI – Chat with Santa
Uploaded Content is collected for its display in the library for the user’s repeated use and convenience of the App usage. Uploaded Content is stored at the on-line secured data storage and displayed to you exclusively during your use of the App. By submitting this content for the swapping you expressly agree for its collection and storage as set forth herein.
If Santa AI – Chat with Santa decides to change the purposes of processing specified above, we will inform you on such changes prior to use your personal information within the newly set purposes and ask for your separate consent if required by the applicable laws.
How We Share Information
Santa AI – Chat with Santa hires people, may enter the agreements with independent contractors as well as cooperates with other service providers, companies and organizations. For those reasons some of your personal information may be passed to the persons mentioned. First of all, our employees may have access to your data. Then, we may transfer your data to our sub-contractors and affiliates.
Santa AI - Chat with Santa uses only secure places of storage located in the United States of America and complies with the requirements of the EU-US Privacy Shield.
Santa AI - Chat with Santa does not control third party platforms, websites or online services, and Santa AI - Chat with Santa is not responsible for their actions. These platforms, websites and online services follow different rules regarding the collection, use and sharing of your personal information. Santa AI - Chat with Santa encourages you to read the privacy policies of these platforms, websites and online services to find out more about how your usage data may be used by these vendors.
Please note, Santa AI – Chat with Santa is managed by Brio Designs Partners, LLC, registered in Pennsylvania, United States, so your data may be transferred to the company in the United States. Your data may also be accessed by third-party providers that Santa AI- Chat with Santa engages in other regions.
If you are from the EU, it is important for you to know that the transfer of your data to the recipients in these countries is secured either by the participation of the contractors from the United States in the Privacy Shield Program or on the basis of standard contractual clauses adopted by the European Commission and compliant with the EU data protection laws. By using our App, you agree to such transfer and processing within the purposes set herein.
In all cases we pass the information to other persons, we ensure that your information is being protected and used only within the purposes specified in Section 2 of this Privacy Policy. This is achieved by using only certified services and products, signing agreements on protection of personal data and non-disclosure agreements with contractors as well as taking technical measures to ensure the information is protected when stored, used and while being transferred.
You also have to be aware of the fact that Santa AI - Chat with Santa may disclose your personal information to enforce and comply with the law. In other words, Santa AI - Chat with Santa may disclose to officials the information necessary for the investigation or legal process on official request or the official bodies acting within their powers.
Santa AI - Chat with Santa uses only secure places of storage located in the United States of America and complies with the requirements of the EU-US Privacy Shield.
Santa AI - Chat with Santa does not control third party platforms, websites or online services, and Santa AI - Chat with Santa is not responsible for their actions. These platforms, websites and online services follow different rules regarding the collection, use and sharing of your personal information. Santa AI - Chat with Santa encourages you to read the privacy policies of these platforms, websites and online services to find out more about how your usage data may be used by these vendors.
Please note, Santa AI – Chat with Santa is managed by Brio Designs Partners, LLC, registered in Pennsylvania, United States, so your data may be transferred to the company in the United States. Your data may also be accessed by third-party providers that Santa AI- Chat with Santa engages in other regions.
If you are from the EU, it is important for you to know that the transfer of your data to the recipients in these countries is secured either by the participation of the contractors from the United States in the Privacy Shield Program or on the basis of standard contractual clauses adopted by the European Commission and compliant with the EU data protection laws. By using our App, you agree to such transfer and processing within the purposes set herein.
In all cases we pass the information to other persons, we ensure that your information is being protected and used only within the purposes specified in Section 2 of this Privacy Policy. This is achieved by using only certified services and products, signing agreements on protection of personal data and non-disclosure agreements with contractors as well as taking technical measures to ensure the information is protected when stored, used and while being transferred.
You also have to be aware of the fact that Santa AI - Chat with Santa may disclose your personal information to enforce and comply with the law. In other words, Santa AI - Chat with Santa may disclose to officials the information necessary for the investigation or legal process on official request or the official bodies acting within their powers.
How We Store Information
Data retention. Your data will be stored by Santa AI - Chat with Santa no longer than is necessary for the purposes for which the data are processed. That is why anonymous, aggregated or de-identified data will be stored as long as necessary to fulfill the purposes Santa AI - Chat with Santa has set out in this Privacy Policy.
Data security. Your data will be stored by Santa AI - Chat with Santa no longer than is necessary for the purposes for which the data are processed. That is why anonymous, aggregated or de-identified data will be stored as long as necessary to fulfill the purposes Santa AI - Chat with Santa has set out in this Privacy Policy.
Data security. Your data will be stored by Santa AI - Chat with Santa no longer than is necessary for the purposes for which the data are processed. That is why anonymous, aggregated or de-identified data will be stored as long as necessary to fulfill the purposes Santa AI - Chat with Santa has set out in this Privacy Policy.
Your Rights Regarding Information
You have a right to access to your personal data processed by Santa AI - Chat with Santa and right to data portability
This means that you can ask Santa AI - Chat with Santa what personal data of yours is processed. You can also ask for the clarifications on the information described above, i.e. purpose of collecting and processing, period of processing, third parties which have access to information. You have a right to request from Santa AI - Chat with Santa your personal data in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller, if the processing is based on your consent or on contract and the processing is carried out by automated means.
You have a right to request from Santa AI - Chat with Santa to rectify your personal data
This means you can require all the inaccurate personal data concerning you being corrected. You can also complete the personal data if you feel there is a need to do so.
You have a right to request Santa AI - Chat with Santa to erase personal data
You can request Santa AI - Chat with Santa to erase personal data if its processing is no longer necessary to achieve purposes for which it was collected as well as if there are no legal grounds for the processing. For this purpose, you can contact us at [email protected]. In most cases, Santa AI - Chat with Santa will erase it unless otherwise required by legislation.
You have a right to restrict the processing of your personal data by Santa AI - Chat with Santa. In some cases, prescribed by law you will be able to restrict the processing of your personal data, for example, if you contest the accuracy of your personal data being processed or in case Santa AI - Chat with Santa is not interested in processing of your personal data any longer, but you want Santa AI - Chat with Santa to do this on different reasons, for example, to bring some claim for somebody and, instead of the erasure of information, its processing will be just restricted.
You have a right to withdraw your consent. You can withdraw your consent for the collection and processing of your personal data by Santa AI - Chat with Santa at any time by contacting us, without affecting the lawfulness of processing based on consent before its withdrawal. After we at Santa AI - Chat with Santa receive such withdrawal request from you, we will process it in a timely manner and we will no longer process your personal data, unless otherwise is set by law.
You have a right to object to processing of your personal data by Santa AI - Chat with Santa. In some cases, prescribed by the applicable laws you can object to processing of your personal data.
You have a right to object to processing of your personal data when the processing is related to the performance of our task carried in the public interest or in the exercise of official authority vested in us; or we process your data to pursue our or third party’s legitimate interests, and you believe that such interests are overridden by your interests or fundamental rights and freedoms.
If you make a request objecting to processing, we will no longer process the personal data unless we are able to demonstrate compelling legitimate grounds for the processing.
Please note that when processing of your personal data is carried for direct marketing purposes, you have the right to object at any time to such processing without providing any justification. We will no longer process your data for such direct marketing purposes. You may refer to relevant sections of this Privacy Policy to learn whether we process your data for direct marketing purposes.
This means that you can ask Santa AI - Chat with Santa what personal data of yours is processed. You can also ask for the clarifications on the information described above, i.e. purpose of collecting and processing, period of processing, third parties which have access to information. You have a right to request from Santa AI - Chat with Santa your personal data in a structured, commonly used and machine-readable format. You also have the right to transmit those data to another controller, if the processing is based on your consent or on contract and the processing is carried out by automated means.
You have a right to request from Santa AI - Chat with Santa to rectify your personal data
This means you can require all the inaccurate personal data concerning you being corrected. You can also complete the personal data if you feel there is a need to do so.
You have a right to request Santa AI - Chat with Santa to erase personal data
You can request Santa AI - Chat with Santa to erase personal data if its processing is no longer necessary to achieve purposes for which it was collected as well as if there are no legal grounds for the processing. For this purpose, you can contact us at [email protected]. In most cases, Santa AI - Chat with Santa will erase it unless otherwise required by legislation.
You have a right to restrict the processing of your personal data by Santa AI - Chat with Santa. In some cases, prescribed by law you will be able to restrict the processing of your personal data, for example, if you contest the accuracy of your personal data being processed or in case Santa AI - Chat with Santa is not interested in processing of your personal data any longer, but you want Santa AI - Chat with Santa to do this on different reasons, for example, to bring some claim for somebody and, instead of the erasure of information, its processing will be just restricted.
You have a right to withdraw your consent. You can withdraw your consent for the collection and processing of your personal data by Santa AI - Chat with Santa at any time by contacting us, without affecting the lawfulness of processing based on consent before its withdrawal. After we at Santa AI - Chat with Santa receive such withdrawal request from you, we will process it in a timely manner and we will no longer process your personal data, unless otherwise is set by law.
You have a right to object to processing of your personal data by Santa AI - Chat with Santa. In some cases, prescribed by the applicable laws you can object to processing of your personal data.
You have a right to object to processing of your personal data when the processing is related to the performance of our task carried in the public interest or in the exercise of official authority vested in us; or we process your data to pursue our or third party’s legitimate interests, and you believe that such interests are overridden by your interests or fundamental rights and freedoms.
If you make a request objecting to processing, we will no longer process the personal data unless we are able to demonstrate compelling legitimate grounds for the processing.
Please note that when processing of your personal data is carried for direct marketing purposes, you have the right to object at any time to such processing without providing any justification. We will no longer process your data for such direct marketing purposes. You may refer to relevant sections of this Privacy Policy to learn whether we process your data for direct marketing purposes.
Children's Privacy
The privacy of children is one of our major concerns.
General age limitation. At Santa AI - Chat with Santa is only open to users aged 13 or older and any use or access to the Service by anyone under thirteen (13) is strictly prohibited and in violation of the Terms and these Policy. If you are under 18 you will need to get your parent’s/guardian’s permission before providing any private information to Santa AI - Chat with Santa. We reserve the right to request reasonable proof of such permission, and you must provide such proof within a reasonable period of time, but no later than in three (3) business days following such request. Shall we not receive any answer or proofs concerning your maturity, we reserve the right to terminate your access to the App.
Age limitation for EU residents. Due to requirements of the EU General Data Protection Regulation you shall be at least 16 years old in order to use our App. To the extent prohibited by applicable law, we do not allow use of the Service by the EU residents younger than 16 years old, unless with the parent’s/guardian’s permission as provided above.
If we unintentionally collect personal data, find any content with, or related to a child under age 13 (or 16 in the EU), we will delete such information as quickly as possible. Besides, if you are aware of anyone younger than 13 (or 16 in the EU) using our App, please contact us at [email protected].
General age limitation. At Santa AI - Chat with Santa is only open to users aged 13 or older and any use or access to the Service by anyone under thirteen (13) is strictly prohibited and in violation of the Terms and these Policy. If you are under 18 you will need to get your parent’s/guardian’s permission before providing any private information to Santa AI - Chat with Santa. We reserve the right to request reasonable proof of such permission, and you must provide such proof within a reasonable period of time, but no later than in three (3) business days following such request. Shall we not receive any answer or proofs concerning your maturity, we reserve the right to terminate your access to the App.
Age limitation for EU residents. Due to requirements of the EU General Data Protection Regulation you shall be at least 16 years old in order to use our App. To the extent prohibited by applicable law, we do not allow use of the Service by the EU residents younger than 16 years old, unless with the parent’s/guardian’s permission as provided above.
If we unintentionally collect personal data, find any content with, or related to a child under age 13 (or 16 in the EU), we will delete such information as quickly as possible. Besides, if you are aware of anyone younger than 13 (or 16 in the EU) using our App, please contact us at [email protected].
Change to our Privacy Policy
We may change this Privacy Policy from time to time if doing so will be deemed necessary in order to comply with the applicable laws and actual circumstances of the functioning of the App, so please periodically check this page to ensure that you’re satisfied with any changes. Additional notifications on any amendments will be displayed or otherwise communicated to you when using the App after the amendments were made. If within one week after such notification has been shown to you, you continue to use the App, you will be considered as having accepted all the amendments made, unless there is an obligation imposed on Santa AI - Chat with Santa by an applicable law to obtain your explicit consent to the amendments. This can be a case when, for example, the nature of your data processing and purposes for processing change.
General age limitation. At Santa AI - Chat with Santa is only open to users aged 13 or older and any use or access to the Service by anyone under thirteen (13) is strictly prohibited and in violation of the Terms and these Policy. If you are under 18 you will need to get your parent’s/guardian’s permission before providing any private information to Santa AI - Chat with Santa. We reserve the right to request reasonable proof of such permission, and you must provide such proof within a reasonable period of time, but no later than in three (3) business days following such request. Shall we not receive any answer or proofs concerning your maturity, we reserve the right to terminate your access to the App.
This policy is effective as of December 2, 2024
General age limitation. At Santa AI - Chat with Santa is only open to users aged 13 or older and any use or access to the Service by anyone under thirteen (13) is strictly prohibited and in violation of the Terms and these Policy. If you are under 18 you will need to get your parent’s/guardian’s permission before providing any private information to Santa AI - Chat with Santa. We reserve the right to request reasonable proof of such permission, and you must provide such proof within a reasonable period of time, but no later than in three (3) business days following such request. Shall we not receive any answer or proofs concerning your maturity, we reserve the right to terminate your access to the App.
This policy is effective as of December 2, 2024
CONTACT US
If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact BRIO at [email protected].